If you're working with an existing Jira Service Management instance, select Projects > Create Project from the the top navigation bar of your instance. If you've just installed and set up Jira Service Management, you'll have the option to Create a new project by selecting Create new project. Select "Basic Service Desk" as the project type.
Here is a list of the 10 best alternatives to Jira Service Desk along with their features, pros, cons, pricing, and other details. 1. ProProfs Help Desk. ProProfs Help Desk is undeniably the best alternative to Jira Service Desk as it helps you take the IT end-user experience to the next level. You can encourage customers or employees to shareThis add-in lets you export Jira data directly to Excel using existing filters or custom JQL. It is available for free on the AppSource marketplace and can be installed by any Office 365 user (for both the Online and Desktop version, Excel 2016 and later.) The add-in works with all Jira Cloud products (Jira Software, Jira Core, Jira Service Desk).
Jira. Jira is a software development tool for agile teams to plan, track, and release world-class software. Connecting Jira issues to the rest of your tools helps break down barriers and unleash the potential of your team. See documentation.
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